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Time Warner Cable

Bringing the Time Warner Cable experience to life in ways that are simple and easy.

The Brief

The Brief

Put customers at the center of everything Time Warner Cable does. Remove all of the clutter and confusion that had been building up and diluting the equity of a once-iconic brand.

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Strategy

Strategy

Remove all of the logos, type treatments, patterns and illustrations that didn't directly latter up to the iconic Eye & Ear symbol—require that every single touch point live up to the company's mission statement.

Design

Design

The Eye & Eye is an iconic symbol with roots in the Bauhaus.

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Craft

Craft

The symbol was redrawn with utmost care and deliberate connection to a new typographic system.

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Flexibility

Flexibility

For the first time, utilizing typography based on the DNA of the symbol.

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UX

UX

This led to tangible improvements across the customer experience—from billing statements to the cable box interface.

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Adaptation

Adaptation

A relentless focus on a core set of design elements allowed for renewed sense of vitality and flexibility in the iconic symbol—now seen in more places, more often.

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